Once you''ve reviewed your shopping cart and are satisfied with your order, follow the screen prompts for CHECKOUT to submit your order. You should receive an order confirmation by e-mail within 48 hours. If you do felt not receive an e-mail verification of your online erasers order within 48 hours, e-mail us. Your felt order erasers may not have reached us. How do I make changes to my order? Before you submit your order, you can easily change your order from the shopping cart. Simply click on the and remove any unwanted felt items. To add items to your shopping cart, click on the CONTINUE SHOPPING button and add items to your cart as you browse. If you have already submitted your order, you will receive an e-mail message confirming your online order within 48 hours. Simply reply to this e-mail with any erasers changes you would like to make to your original order.

How do I change my mailing address felt or e-mail address? You can change the information we have on file for you at any time. If you are one of our our company members and erasers would like to view and/or felt change any of your information, including your interest areas and what types of information you receive, please visit our "Edit Your Preferences" page by clicking on the link located at bottom of our home page. If you are ordering erasers for the first time, you can correct your address throughout the checkout process. You can also reply to the order confirmation e-mail with any necessary changes. If you have already placed your order and received verification, please send any changes to confirmationservice@our company and be sure to include your first and last felt name and zip code as placed in the original order. Without your first and last name and zip code, we will not be able to locate your order.

We want you to be happy. If you are not erasers completely satisfied with the items you receive, simply return them for a full, unconditional refund of the price of the items. If you decide to purchase merchandise from one of the catalogs ordered from our company, all returns are subject to the policy of the individual catalog retailer. our company is a service company providing your name and address to companies from which you have requested information. We do not provide or guarantee any merchandise ordered from the individual catalog retailers. I live outside of the US. Can I still order from our company? Each publisher maintains their own guidelines for shipping internationally. The availability of each item is listed on the descriptive page for that publication, directly below the price. The options are Worldwide , United States , Canada and any combination thereof.